dancemoon MoonRoller
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dancemoon MoonRoller manual
If you need to see the product manual, please click here to download it.
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Why doesn't my dancemoon MoonRoller collect hair?
Make sure to use the dancemoon MoonRoller correctly by rolling it rapidly back and forth over the surface where the hairs are to be collected, and also by paying attention to the fact that the wheel is rolling correctly and is not stuck. If you still can't solve the problem or have other questions, please feel free to contact us at: customerservice@dancemoon.com
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How do I clean the roller after use?
For daily cleaning simply use the equipped scraper to empty the collected hairs from the tank into the trash. For thorough cleaning the fabric can be gently washed with water and mild soap to remove any remaining hair and dirt. After cleaning, make sure the roller is completely dry before using it to ensure effective cleaning. If you still can't solve the problem or have other questions, please feel free to contact us at: customerservice@dancemoon.com. Get more information about cleaning the roller after use.
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Where can I use this dancemoon MoonRoller?
It's perfect for firm fabric surfaces like sofas, blankets, rugs, and more. Just avoid loose fabric, non-fabric or uneven surfaces for best results. If you still can't solve the problem or have other questions, please feel free to contact us at: customerservice@dancemoon.com.
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Where's the handle and brush?
When you receive the dancemoon MoonRoller, please follow the sticker to open the package, the handle of the roller is inside the tank, only need to install and tighten the handle can be used, no need to install a separate brush head! If you still can't solve the problem or have other questions, please feel free to contact us at: customerservice@dancemoon.com. Get more information on how to install dancemoon MoonRoller.
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What should I do if my dancemoon MoonRoller is stuck and not moving?
If the roller is stuck and does not move, please don't worry; the hair may be stuck in the wheel. Please remove the stuck hair first, and then manually scroll the wheel left and right to continue to use! If you still can't solve the problem or have other questions, please feel free to contact us at: customerservice@dancemoon.com. Get more details about what to do if the roller get stuck.
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What is the purpose of the scraper that comes with the product?
With this scraper you can clean the pet hair collected by the roller, as well as can be used to clean some corners of the furniture, such as the sofa. If you have other questions, please feel free to contact us at: customerservice@dancemoon.com. Learn more about how to remove hair from the roller.
dancemoon Layer Brush
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dancemoon Layer Brush manual
If you need to see the product manual, please click here to download it.
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How to use the dancemoon Layer Brush to clean pet hair with higher efficiency?Hold the handle firmly and apply gentle pressure, ensuring the brush head is parallel to the surface. Sweep the brush across the area to remove pet hair and debris, gathering them into a pile. Once removal is complete, dispose of the gathered hair and debris.
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Is the handle connection of the dancemoon Layer Brush fragile?Rest assured, the handle connection is designed to be durable. Constructed from high-quality PU 50 rubber, it combines flexibility and strength, ensuring it can withstand regular use and moderate pressure without cracking or breaking.
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Can the dancemoon Layer Brush collect pet hair?The dancemoon Layer Brush doesn't trap pet hair. Instead, it helps to rake up the embedded hair as you use it. You can either vacuum up the excess or simply pick it up by hand for a clean finish.
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Is the dancemoon Layer Brush only for removing pet hair?No, the dancemoon Layer Brush is also effective for removing dust, lint, and small debris, in addition to pet hair. When removing dust, a lighter touch and slower movements are recommended to prevent the dust from becoming airborne.
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Will the serrated edges damage my fabric?No, the dancemoon Layer Brush is made from PU 50, a gentle material that ensures excellent protection for fabrics.
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Where can the dancemoon Layer Brush be used?The dancemoon Layer Brush is suitable for a variety of surfaces, including carpets, sofas, bed linens, cat trees, stair corners, and car interiors. It should not be used on loose fabrics, non-fabric surfaces, or uneven surfaces.
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Can I use the dancemoon Layer Brush for large-area cleaning?While the dancemoon Layer Brush is not designed for large areas, it excels in deep cleaning, particularly in hard-to-reach corners and crevices. For broader areas, it can be used in conjunction with other cleaning tools to target specific spots where larger tools might miss.
dancemoon PawRake
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Is it suitable for my cat?
The dancemoon PawRake is suitable for long-haired cats, such as Maine Coons, Persians, Ragdolls, Birman Cats, Turkish Angoras, Balinese, Long-Haired American Shorthairs, Norwegian Forest Cats, Siberian Forest Cats, and more. It effectively meets the grooming needs of various long-haired cats.
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Is it suitable for my dog?
The dancemoon PawRake is ideal for double-coated small to medium-sized short-haired dogs and long-haired dogs, like Shiba Inu, Corgi, Long-Haired Shiba Inu, Husky, Akita, Samoyed, Golden Retriever, Alaskan Malamute, Pomeranian, and Long-Haired Shepherd Dogs.
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Will my cat like being groomed with this rake?
Most cats can accept the dancemoon PawRake, especially if they are already used to grooming. However, every cat’s personality is different. We recommend gradually introducing the rake to your cat to avoid any discomfort or resistance.
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Will it hurt my cat’s skin?
No, it won’t. The dancemoon PawRake features sharp teeth but with smooth rounded ends, ensuring that it doesn’t scratch or irritate your cat’s skin. It provides a safe and gentle grooming experience.
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Can I use it to smooth my cat’s coat and massage them?
No, it is not recommended. The dancemoon PawRake is specifically designed for dematting, detangling, and removing loose dead hair. For smoothing the coat or massaging your cat, it’s best to use a tool designed for those purposes, such as a fine-toothed comb or a grooming brush intended for softening the fur.
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Does it work on all cat hair tangles?
The dancemoon PawRake is not suitable for tangles that are too close to the skin or mats that have turned into hardened felt. For these tough tangles, we recommend using a specialized mat removal tool or seeking professional grooming help.
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How often should I use it?
We recommend using it once a week for about 3-5 minutes each time, focusing on areas where your cat’s fur is thicker or more prone to tangling. Regular grooming will help reduce shedding and keep the coat clean and healthy.
dancemoon Layer Brush Mini
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Can I remove dog hair from the blanket in my car?
Yes, the dancemoon Layer Brush Mini is effective at collecting dog hair from car interiors, including blankets, seats, and upholstery.
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Does it collect pet hair effectively?
The dancemoon Pet Hair Remover is designed to effectively lift pet hair from various surfaces like car interiors, carpets, and furniture. While it doesn’t collect the hair, it loosens the fur from fabrics, making it easy to remove by hand or with another tool for a cleaner home and car.
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Can I use it to remove hair from short-haired cats?
Yes, the dancemoon Pet Hair Remover works well on both long-haired and short-haired pets, effectively removing their shed fur from furniture and other surfaces.
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Can I use it to remove pet hair from clothes?
It is not recommended to use the dancemoon Layer Brush Mini on loose fabrics like clothes. It’s best used on firmer surfaces such as carpets, sofas, and cat trees.
Order and Shipping
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How long will it take to receive my order?
Typically, it takes 5-8 business days to receive your order. We’re doing our best to deliver it promptly for you. If you have other questions, please feel free to contact us at: customerservice@dancemoon.com.
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How to track my order?
Please track your order at our Tracking page: https://track.4px.com/#/ If you have other questions, please feel free to contact us at: customerservice@dancemoon.com.
Exchange and Return
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What is your return policy?
Please check our return/refund/exchange policy here. If you have other questions, please feel free to contact us at: customerservice@dancemoon.com.